Returns & Exchanges

At Beauty Queens Cosmetics UK, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you can return unopened and unused items within 14 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the list of items you wish to return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Ensure all cosmetics remain in their original, sealed packaging for hygiene reasons and pack them securely to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send your parcel back to our UK-based warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.